Privacy Policy

At Thai House Wellness & Spa, your privacy is important to us. This policy explains how we collect, use, and protect your information when you book appointments, purchase products, or interact with our website.

1. Information We Collect

We may collect:

  • Personal information: name, email, phone number, address

  • Booking and payment details via Fresha

  • Website usage data and cookies

2. How We Use Your Information

  • To process bookings and payments

  • To send confirmations, reminders, promotions, and membership communications

  • To improve our services and website

3. Third-Party Integrations

  • We use third-party platforms such as Fresha for online bookings and payments.

  • Please refer to their privacy policies for details on how they handle your information.

4. Data Retention

  • We retain client information as long as necessary to provide services, manage memberships, and comply with legal obligations.

5. California Consumer Privacy Act (CCPA)

California residents have the right to:

  • Request access to personal data we hold

  • Request deletion of personal data

  • Opt out of the sale of personal data (we do not sell your data)

Requests can be made via thaihousebookingonline@gmail.com.

6. Cookies & Analytics

  • Our website uses cookies to track site usage and improve your experience.

  • This may include Squarespace analytics or other tools.

7. Recurring Payments & Membership Data

  • For members, we store billing information securely to process recurring monthly payments.

  • We only use this data for membership billing, communication about membership benefits, and service delivery.

8. Policy Updates

  • We may update this Privacy Policy from time to time.

  • The most recent version will always be posted on this page.